Optimum
Lake Tahoe, ca, USA
Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We’re building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve. Job Summary You are part of building and creating a new partnership with our customers. Focusing on a positive experience by thoughtfully listening and guiding customers as they look to pair products and services. It is key to be knowledgeable on all aspects of mobile service including guiding on billing or service questions, processes payments, and exchanges and issues out company equipment. You are engaging with the customer to understand their needs and your knowledge of...